ADS Business Process Review

In early 2018, as part of  the ADS strategic plan to maintain and develop our world-leading position in digital preservation and Open Access publishing in Archaeology, the ADS management team commissioned a Business Analyst at the University of York (Jamie Holliday) to provide an external, critical, yet friendly review of the work of the ADS and Internet Archaeology. The aim was to identify opportunities to improve our service delivery, processes, management practices and staff development. The review took a mainly qualitative approach, using a balanced scorecard methodology, looking at ADS from the perspective of:

  • Customers
  • Finances
  • Internal Processes
  • Learning & Growth

The review also commented on more general strategic issues that emerged, including succession planning, achieving clarity of vision and improving our financial position to allow for increased reinvestment. A follow-up review, conducted by the University’s Assistant Director of Information Services and Head of IT Infrastructure, Arthur Clune, focused on ADS Technical Systems. The reports, recommendations and ADS Action Plans were received by the ADS Management Committee in October 2018, although there is ongoing work on charging models.

Staffing News

The most immediate and visible impacts of the review have been some changes to ADS roles and staffing. In September 2018, with the departure of Louisa Matthews to undertake a PhD in the University of Newcastle we took the opportunity to create a new post, held by Katie Green. Whilst it has the job title of Collections Development Manager, it actually combines aspects of this role with that of her former job as Communications and Access Manager. Other aspects of the former CDM role have been taken by Ray Moore, our new Archives Manager. Ray is now the first port of call for archive costings, and also oversees the day-to-day work of the archivists. The most recent change is that we have appointed a Deputy Director to oversee operations management:  Tim Evans, who joined ADS in 2006 as ALSF Digital Archivist and is currently HERALD project manager, will take this post up from December. Tim will retain responsibility for oversight of HERALD, the OASIS redevelopment project, and will also begin to represent ADS in a broad range of external partnerships. Finally, we hope soon to be looking to appoint at least one Digital Archives Assistant, an entry-level trainee grade for budding archivists.

Watch this space!

Julian Richards

ADS Director

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