Table of Contents



List of Figures, Panels and Case Studies

G: Glossary and List of Abbreviations

H: Bibliography and further reading

I: Useful websites

J: Useful addresses

Email the Editor

Page Contributors:

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F: Access to the HER#

In section B.1 of this manual HER managers are recommended to develop policy documents to provide a framework for planning and developing services. Information services are an important area for HERs and benefit from being developed within the framework of a information services policy document.

Page Contributors for Section F were: Ruth Atkinson, Alison Bennett, Talya Bagwell, Kim Biddulph, Duncan Brown, Quinton Carroll, Jill Collens, Paul Cuming, Catherine Hardman, William Kilbride, Susan Lisk, Peter McKeague, Deborah Overton, and Ben Robinson