Have icons disappeared within the form? Here’s the solution

This month we have deployed a new HTTPS certificate on the OASIS domain. This required some changes to the OASIS source code and VM properties. From some users this has caused icons *such as the green ticks* to disappear! If this has happened then you need to do a ‘hard browser refresh’.

As an example, in Chrome this is Ctrl+F5 (or if that doesn’t work, try Shift+F5 or Ctrl+Shift+R).

For other browsers we’d suggest searching for ‘browser refresh’ on your normal search engine where you’ll find a range of useful answers. If you’re still stuck, then please contact the Helpdesk where someone will be on hand to assist.

Leave a Reply

Your email address will not be published. Required fields are marked *